In this first segment, Good Morning America brought in Carol Roth, a small business expert and host of Microsoft’s Office Small Business Academy, to visit a popular Chicago salon. Living out the American dream, Goran Cobanovski opened his own hair salon after arriving in the U.S. from Macedonia, where his flagship location now employs a team of 18 people and serves up to 50 clients a day.
Carol gives Goran advice on employee engagement, delegating responsibilities and scheduling appointments. She shows him how Microsoft Bookings can make front-desk scheduling run more efficiently—creating happier customers. Microsoft Bookings is a new service as part of Office 365 that allows customers to book appointments online directly through your website or Facebook page.
Register for the Office Small Business Academy webcast series to get more tips and tricks to help you start, grow and manage your business.