About

office-setup-help.com is an independent provider of remote tech support services for software, hardware, and peripherals. We are unique because we have expertise in products from a wide variety of third-party companies. office setup help has no affiliation with any of these third-party companies unless such relationship is expressly specified. For permitted use and specific warranties associated with the software, hardware, and peripherals, please contact the relevant third party. office setup help is not responsible for third party Content provided on or through the Site and you bear all risks associated with the use of such third party Content, products and services. office setup help ‘s support staff are office setup help Certified Technicians but do not necessarily hold any certifications from any third party unless expressly specified.

The trademarks office setup help , office setup help (stylized), the office setup help character and any combination of these marks are the trademarks and/or registered trademarks of office setup help Holdings Pvt Ltd and/or its subsidiaries and affiliates. In addition, the look and feel of the Site (including all page headers, custom graphics, button icons, and scripts) is the service mark, trademark, and/or trade dress of office setup help and may not be copied, imitated, or used (in whole or in part) without office setup help ´s prior written permission. All other trademarks, registered trademarks, company names, product names and brand names are the property of their respective owners, and office setup help disclaims any ownership in such third-party marks. The use of any third party trademarks, logos, or brand names is for informational purposes only, and does not imply an endorsement by office setup help or vice versa or that such trademark owner has authorized office setup help to promote its products or services.

All content provided on or through the site, are provided on an “as is” and “as available” basis, except where expressly provided otherwise. office setup help expressly disclaims all warranties of any kind to the fullest extent allowable by applicable law, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose and non-infringement, with respect to the office setup help Website and all content provided on or through the office setup help Website. office setup help makes no representations or warranties as to: (a) the office setup help Website or its Content will meet your requirements; (b) the accuracy, reliability or quality of the results that may be obtained from the use of the office setup help Website, its Content, or anything obtained by you on or through the office setup help Website or its Content will meet your expectations. office setup help makes no representations or warranties that the office setup help Website will be available on a, timely, continuous, secure or error-free basis. Any Content accessed, downloaded or otherwise obtained on or through the use of the site is used at your own discretion. office setup help shall have no responsibility for any damage to your computer system or loss of data that results from the download or use of Content.

“You” means you individually, any person, including any employer that you are acting on behalf of

“Services” means office-setup-help.com’s Support Services, which are office-setup-help.com’s chat and phone based Software Troubleshooting Services as set forth on the office-setup-help.com web site. The Services include virus diagnosis, virus removal, PC tune-up, Internet login protection, email account setup, software installation, printed setup, printer support, and general computer trouble shooting services. The scope of the services is subject to change without notice, and office-setup-help.com may discontinue or modify the Services in its sole discretion.

Subscription Period means the time period that Subscriber is eligible to receive the Services. The Subscription Period shall commence on that date the Services are subscribed to and shall terminate after three months or the period specified in the chosen package.

Technical Support Services are provided only via phone, Internet chat and remote desktop sharing. Services are provided upon Subscriber’s contacting office-setup-help.com support as explained on the office-setup-help.com Subscriber authorizes office-setup-help.com to configure its computers and delete the files that office-setup-help.com deems unnecessary to a computer’s operation. Subscriber gives office-setup-help.com express permission to alter the registry of any computer receiving the Services as needed to provide the Services. The Services may require additional software. Subscriber gives office-setup-help.com express permission to install, configure, and use such software on Subscriber’s computers.

To provide the Services, office-setup-help.com must access a computer or network receiving the Services over the Internet. A high speed Internet connection is highly recommended in order to avoid delays or problems with the Services. Subscriber is solely responsible for providing an Internet connection and access to its computers. Subscriber must assist office-setup-help.com in any manner necessary to diagnose the computer and provide the Services. Failure to fully cooperate with the office-setup-help.com representative shall be considered a breach of this Agreement. All instructions and steps taken in providing the Services shall be left to the office-setup-help.com representative’s sole discretion. Subscriber warrants that use of the Services complies with all applicable computer and network policies. Prior to receiving the Services, Subscriber must have administrator rights to the computer, have a back-up of all data on the computer, and provide office-setup-help.com with correct and accurate information.

You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize office-setup-help.com to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize office-setup-help.com and/or any other company who bills products or services, or acts as billing agent for office-setup-help.com to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide office-setup-help.com with updated credit card information upon office-setup-help.com’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither office-setup-help.com nor any office-setup-help.com affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $15.00.

For subscription plans, a full refund will be issued if office-setup-help.com has not been able to resolve even a single issue for your computer within the first 30 days of the signing up to office-setup-help.com subscription. If our technical support has resolved one or more issues, the fees charged for subscription service will not be refunded. Its sole discretion of office-setup-help.com and on a case by case basis, refund can be issued of the charged fees after deducting charges for services provided to customer. For incident plans, you will be eligible for refund when any of the following criterions are met:s

The issue is out of scope for the particular plan:
30 days have not passed after the issue was last worked upon by a office-setup-help.com technician We don’t store credit card information for any customer and we would not do any charging without your explicit consent. You may be able to change from one plan to another (e.g. from incident based plan to 90 days plan). We would negotiate with you and in order to accommodate your revised requirements.

This version of the Terms is effective as of December 2012. The Terms together with the Privacy Policy and any applicable license agreements constitute the entire agreement between You and office-setup-help.com and govern Your use of the Services, superseding any prior or contemporaneous agreements between You and office-setup-help.com. The failure of office-setup-help.com to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties” intentions as reflected in the provision and the other provisions of the Terms remain in full force and effect. You may not assign the Terms or any of Your rights or obligations under the Terms without office-setup-help.com express written consent. The Terms inure to the benefit of office-setup-help.com successors, assigns and licensees. The section titles in the Terms are for convenience only and have no legal or contractual effect.

Should you have further queries, please e-mail us at support@office-setup-help.com or you can drop a mail at:
office-setup-help
9303 Shady Lake Dr. 102Q Streetsboro
Ohio 44241,
United States
Phone: 1-855-869-6776

1 Comment

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